Frequently Asked Questions

Cancellations must be submitted in writing five (5) business days prior to the class to qualify for a refund.  If you cannot attend but would like to send someone in your place please contact the AASBO Office to do so. 

No refunds will be given for any purchased live AASBO webinar or on demand recordings.

No. Your login credentials are the same as those you use to access AASBO(AASBO's website).

Yes. You may browse available content such as workshops and on demand webinars and courses at no cost. You will need to create a AASBO profile (if you do not already have one) in order to register for a workshops or to access on demand recordings. 

Browse the catalog to view upcoming live and on demand offerings. Then click the "Register" button to pay for your selected content. You will need to create a free AASBO profile (if you do not already have one) in order to register for a webinar, course, or event.

You will be able to access your purchased product once your check is received and processed by AASBO. Check payments for a live (non-webinar) event must be received at least one business day prior to the program or your registration will be cancelled; if a check payment for a live webinar is not received before the live date, the registrant will receive access to the webinar recording upon receipt of payment.

Yes, you have to complete the entire course in order to access a certificate.

If you would like to register someone else, please email klink@aasbo.org.

Please contact AASBO at (602) 253-5764